Customer Care Institute (CCI)

In partnership with the Customer Care Institute of the U.S.A., PACE delivers some of the finest courses related to Customer Care.

  • Certified Customer Care Manager (CCM)
  • Certified Customer Care Supervisor (CCS)
  • Certified Customer Care Professional (CCP)
  • Front-line skills and management training
  • Customer satisfaction measurement programs
  • Customer Care assessments
  • Other programs designed to improve customer loyalty