Customer Care Institute (CCI)
In partnership with the Customer Care Institute of the U.S.A., PACE delivers some of the finest courses related to Customer Care.
- Certified Customer Care Manager (CCM)
- Certified Customer Care Supervisor (CCS)
- Certified Customer Care Professional (CCP)
- Front-line skills and management training
- Customer satisfaction measurement programs
- Customer Care assessments
- Other programs designed to improve customer loyalty