Course Description 

CAS is a 6-day accreditation surveyor training program designed to provide the required knowledge and skills for the trainees in order to prepare them to become internal/external surveyors in the healthcare field. This program consists of four contact training days and two days field visits for simulation and real life audit. Trainees are granted certification of completion endorsed by ISQua after successful completion of the examination at the end of the training program and evaluation done in the field through onsite and real life audit visits. During onsite visit, trainees will observe trainers / surveyors in the field while during the real life audit visit trainees will play the role of surveyors under the supervision of trainers / surveyors. The pre preparation days for real life audit visit and for writing the survey report are not included in the program schedule.

CAS program is accredited by the International Society for Quality (ISQua). ISQua is the International Society for Quality in Health Care. ISQua is the highest & only healthcare accreditation body worldwide. Since its inception in 1985, ISQua has worked to inspire and drive improvement in the quality and safety of healthcare worldwide through education and knowledge sharing, external evaluation, supporting health systems and connecting people through global networks.
CAS program has been granted the ISQua Accreditation since July 2016 for the period of four years and GATES Group received the Accreditation Certificate and also the right to use of an ‘ISQua Accredited’ logo.

Candidates that complete the program successfully will earn 20 CME/CPD credits by KIMS (Kuwait Institute for Medical Specializations).

Target Audience 
Healthcare professionals.
Admission Requirements 

This program is designed to be suitable for healthcare providers and other professionals in healthcare sector with the following minimum requirements:

  1. Bachelor degree in Healthcare related domain, or any non-healthcare related bachelor degree with 5 years’ experience in healthcare.
  2. Involvement in accreditation, quality management, or auditing for 3 years, or Complete 90 hours of training in health care management and quality.
  3. Any certification in auditing is considered an asset.
  4. Participants with evidenced additional qualifications such as profound experience in auditing have the priority to join the program.
  5. Fluent in the language of the program (English Language).
  6. Basic computer skills is an asset.
Course Outline 
  • Overview of quality management system
  • Overview of international accreditation and certification programs
  • Accreditation Systems: Historical Background
  • Lebanese accreditation system as an example.
  • Standard development, classifications and explanation
  • Surveying process: Key concepts / Terms and definitions
  • Principles of surveying
  • Methods for data collection
  • Sampling technique, weight and Level of investigation
  • Surveying process - pre audit activities
  • Assessment tools
  • Surveying process - conducting on site activities
  • Methods for data collection
  • Sampling technique, weight and Level of investigation
  • Surveying process - pre audit activities
  • Assessment tools
  • Surveying process - conducting on site activities
  • Tracer methodology
  • Post audit activities
  • Scoring the survey results
  • Negotiation and Conflict resolution
  • Time management
Course flyer 
Course Offering 
January 28, 2018 - February 1, 2018
Sunday - Thursday
8:00 AM - 3:00 PM
GUST Campus - Mishref
Course Information
Course Title 
Course Number 
Course Category 
International Certifications
Area of Interests 
Total Hours 
42 Hours
CEU Credits 
4.2 Credits
International Society for Quality (ISQua)

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